This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
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name and job title
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contact information including email address
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demographic information such as postcode, preferences and interests
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other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
This privacy protection policy sets out how Sunstate.Online use and protect any information that you give, when you use this website.
Sunstate.Online is committed to ensuring that your privacy is protected. Should this website ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. To find out more about data privacy for individuals and your rights, visit www.oaic.gov.au/privacy/your-privacy-rights.
1. DEFINITIONS AND INTERPRETATION
In this Policy, the following terms shall have the following meanings:
1.1 Personal Data – means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Sunstate.Online via this website.
1.2 SUNSTATE.ONLINE – means Sunstate.Online Motorcycles
1.3 SUNSTATE.ONLINE website / This website – means this website; www.sunstate.online
2. YOUR PRIVACY RIGHTS
Privacy is acknowledged as a fundamental human right. In Australia, the Privacy Act 1988 deals with your information privacy rights and how organisations and agencies must handle your personal information. To find out more about data privacy for individuals and your rights, visit www.oaic.gov.au/privacy/your-privacy-rights.
3. SUNSTATE.ONLINE COMPANY AND WEBSITE INFORMATION
3.1 – This website and its content is owned by Sunstate.Online Motorcycles
3.3 – The individual in charge of the data protection for this website can be contacted by email at marketing@sunstatemotorcycles.com.au
4. WHAT SUNSTATE.ONLINE COLLECTS THROUGH THIS WEBSITE
4.1 – Forms: When you use any of the website forms, SUNSTATE.ONLINE may request any of the following information from you; name, address, telephone number, email address and any other information relating to the form you submit. This allows SUNSTATE.ONLINE to provide you with the most accurate information and quality customer service.
4.1 – Cookie Data: SUNSTATE.ONLINE website also collects cookies – please see Section 7. Cookies.
5. WHAT SUNSTATE.ONLINE DOES WITH THE INFORMATION GATHERED
SUNSTATE.ONLINE requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:
5.1 – Internal record keeping.
5.2 – Processing orders, payments and delivery.
5.3 – SUNSTATE.ONLINE may use the information to improve our products and services.
5.4 – SUNSTATE.ONLINE may use the information to customise the website according to your interests.
5.5 – SUNSTATE.ONLINE will send emails with respect to enquiries and orders received through our contact forms.
5.6 – SUNSTATE.ONLINE may send you marketing emails relating to services and offers if you submitted an enquiry via the contact form and/or signed up to the newsletter. If you receive these emails and want to opt-out at any time, please click the ‘unsubscribe’ link at the bottom of the email.
5.7 – SUNSTATE.ONLINE will not sell, distribute or lease your personal information to third parties unless SUNSTATE.ONLINE is required by law to do so.
5.8 – Order Delivery: SUNSTATE.ONLINE shares customer names, delivery addresses, email addresses, and phone numbers with our contracted delivery partners, including Australia Post. This data sharing is necessary to fulfil your orders, print shipping labels, and provide you with automated delivery and tracking updates. Our delivery partners are contractually required to use this information solely for the purpose of completing your delivery.
6. E-MAILS
SUNSTATE.ONLINE may send marketing emails providing exclusive offers, notice of sales, services and industry updates. If you receive these emails and want to opt-out at any time, please click the ‘unsubscribe’ link at the bottom of the email. Alternatively you can email SUNSTATE.ONLINE at marketing@sunstatemotorcycles.com.au.
SUNSTATE.ONLINE also uses your email address to reply to your enquiries.
7. COOKIES
7.1 – A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
7.2 – This website uses cookies to help provide you with the best experience we can. By accepting and closing the cookies banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies.
8. SECURITY
SUNSTATE.ONLINE is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
9. LINKS TO OTHER WEBSITES
This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that SUNSTATE.ONLINE does not have any control over that other website. These websites will have their own privacy policies for which SUNSTATE.ONLINE does not accept any responsibility. This policy does not extend to your use of any other website or to any information you may provide or may be collected by any other website. Therefore, SUNSTATE.ONLINE cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
10. IMAGES
All images on this website are owned by Sunstate.Online or it’s associated brands and franchises unless stated otherwise.
11. CONTROLLING YOUR PERSONAL INFORMATION
11.1 – If you would like a copy of the information SUNSTATE.ONLINE holds on you please email marketing@sunstatemotorcycles.com.au
11.2 – If you believe that any information SUNSTATE.ONLINE is holding on you is incorrect or incomplete, please email marketing@sunstatemotorcycles.com.au
11.3 – If you would SUNSTATE.ONLINE to delete your data please contact marketing@sunstatemotorcycles.com.au
12. CONTACT
If you have any questions regarding our Privacy Policy, please contact marketing@sunstatemotorcycles.com.au
13. CHANGES TO THIS POLICY
Sunstate.Online may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 23/07/2026.
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